Tuesday, August 13, 2013
“In the brief time that Laura has been here, she has already gained the respect of the team and we plan to draw from her abilities to hone our processes. Her endeavors include analyzing best practices that we currently employ and modeling an updated implementation process that will improve the customer experience in every phase of implementation,” said Craig Bechtle, chief operating officer, MortgageFlex Systems, in a release.
White is a veteran of Fiserv, Inc. and UniFi, Inc., where she served as a Product Manager, Senior Sales Support, Implementation Specialist/Business Analyst, and Customer Support Manager.
MortgageFlex executives expect White to lay “fresh eyes” on the current implementation process for its LoanQuest LOS and to review existing implementation tools applying best practices philosophy wherever possible.